PRODUCTS & GENERAL INFORMATION
Will my handmade item look exactly like the photos?
Each handmade piece is one of a kind, so slight variations in color, finish, design, alignment, and size are part of its character. Dimensions may be approximate, and lighting and screens can display colors differently. Our baskets, for example,...
Will unlacquered brass and polished nickel change over time?
Yes. These are living finishes that naturally develop a warm patina and character as they age, and exposure to moisture may cause oxidation. Small variations and marks from the artisan's hand are part of each piece's craftsmanship and are not...
Are your ceramic crocks food-safe and dishwasher-safe?
Yes. Our ceramic crocks are made with lead-free glazes and are food-safe, dishwasher-safe, oven-safe, and microwave-safe. They're handmade in the U.S. and work well for fermenting and for kitchen or pantry storage.
How do I care for my Roan Iris pieces?
Kantha quilts: wash separately in cold water and tumble dry on low. They're machine washable and soften with age. Wood items: hand wash with warm water, wipe dry, and apply food-grade oil as needed. Never submerge wood in water. Vetiver: soak in...
What are your Kantha quilts made from?
Our Kantha quilts are hand-stitched from recycled sari cloth sourced from India. The Kantha stitch, a traditional running stitch, gives each quilt its soft, wavy texture.
Where are your products made?
We work with artisans around the world to bring handcrafted goods and heirlooms into your home. Some collections are designed in-house in Montana and handcrafted by our artisan partners, and our ceramic crocks are handmade in the U.S. Each product...
Who is Roan Iris?
Roan Iris is a family-run business based in Bozeman, Montana, founded in 2009 and originally known as Connected Goods. Our name is an anagram of our founder Nicole's mother's name, and "Roan" also nods to her Montana roots. We curate handcrafted...
Do you have a store I can visit?
Yes. Our shop is at 2237 Iron Horse Road, Bozeman, Montana 59715. We're open Tuesday through Friday from 12 PM to 5 PM, and Saturday from 10 AM to 5 PM. The shop is closed for Christmas week, December 22 through 27.
Do you offer a trade or wholesale program?
We offer a trade program for U.S. designers, architects, home developers, and hospitality and food and beverage professionals. Approval is required, so please email us at [email protected] to apply. Our wholesale program is currently on hold while...
Can I use more than one discount code?
Discount codes, sales, and promotions can't be combined with each other, and they can't be applied to past or future purchases.
How do gift cards and store credit work?
Enter your gift card or store credit code at checkout to apply it to your order. Store credit does not expire. Some promotional gift cards may have an expiration date, which will be shared with you when the card is issued. Gift cards are non-...
How do you protect my personal information?
Orders on our site are encrypted with SSL technology, and the details you share at checkout are stored securely. For your safety, please never send credit card numbers by email. You can read our full Privacy & Security Policy on our website.
How can I contact you?
Email us at [email protected]. We reply to emails within 24 hours and are always happy to help, whether you have a question about an order or want help choosing the right piece for your home.